Monthly Archive: March 2021

5 benefits of being a remote CX agent

With the Pandemic hitting industries at large across the globe, companies and businesses had to move to the remote setup of working. More than 70% of companies have now enabled home offices for employees...

Improving Communications in a Global Business Environment

With globalization in full swing, businesses worldwide are fast-becoming more and more international. Companies now have a multitude of branches in many locations. A company based in England can have offices in New York,...