Category: Technology

5 benefits of being a remote CX agent

With the Pandemic hitting industries at large across the globe, companies and businesses had to move to the remote setup of working. More than 70% of companies have now enabled home offices for employees...

Do You Actually Know Who Your Customer Is?

A successful business needs to establish good working environments with customers. It does not matter if the company is following a B2B (business-to-business) or a B2C (business-to-consumer) model. Customers are always the foundation of...

Tool Used in Electrical Engineering: Oscilloscope

This is the laboratory instrument that is used to display and analyze the waveform of electronic signals. A typical oscilloscope can display the alternating current or pulsating direct current waveforms having different frequencies. The...